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How to videos

Franchisors

Explore the essentials dashboard and support your franchisees.

A front in a yellow background connecting with three white circles.
  • A yellow light bulb.
    How to
    How to navigate through the essentials dashboard

    Manage your account and perform day-to-day business activities.

  • A yellow illustration of the customer area.
    How to
    How to change or add a payout account in the essentials dashboard

    Modify your payout account in Essentials.

  • A yellow dashboard and an account symbol.
    How to
    How to create new users in the essentials dashboard

    Create new users in Essentials.

  • A box in a yellow background with an illustration of a credit card and an arrow in circle, symbolising the return of goods.
    How to
    How to refund a payment in Essentials

    Learn how to refund payments in Essentials.

  • The illustration of a bar chart in a yellow background.
    How to
    How to use the Sales Day Pay Out dashboard in Essentials

    Find your payouts and download reports in Essentials.

  • A yellow dashboard with an acceptance and a refusal symbol.
    How to
    How to view your disputes and handle chargebacks in Essentials

    Check how to defend chargebacks in Essentials.

  • A yellow notebook with a green arrow on it.
    How to
    How to access and download your 1099K report

    Find your 1099K report.

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