I’m not permitted to use my mobile phone at work. What are my alternatives for MFA?

If you are not able to access an authenticator app, you can try use of the following options:

  • Configure Single-Sign On (SSO) for your company. If your company uses SSO, then you can connect Adyen to your Identity provider. 
  • Configure MFA using SMS. This is an alternative to an authenticator app, but it does still require users to receive a code on their phones via SMS.

Let's practice

Learn more on this topic and practice what you’ve learned.

Go to your Customer Area
The illustration of support agent wearing a headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request