How do I receive my invoices by mail?
Do you have the right user role?
Please check whether you have the following user role:
Invoices by email
By default, we send you invoices via email.
Check invoice email settings
- Log in to your Live Customer Area.
- Go to Finance > Merchant settings or Company settings.
- Check if you see the setting Receive invoices via email for every invoice type.
Currently, we support only one email address per invoice type (Processing invoices, Terminal Service invoice, Terminal Sale invoice). It’s not possible to send the same invoice to several email addresses.
Update your setup
Ready to update your setup? We'll direct you to the right place.Go to your Customer Area