Engage and Android terminals

Monitor the battery charge level of your Engage and Android terminal with the following steps.

• Check the battery icon on the display.
• Turn on the Low Battery warning on the display when the battery charge drops below a certain level. We recommend setting this level at 15%. Contact ourPOS Support Team to configure this feature.
• On Android terminals a Low Battery warning appears automatically and doesn't need to be configured.
• Check the payment response on the cash register. The AdditionalResponse includes the batteryLevel.

What can affect the battery performance of a terminal?

• • How old the battery is
  • Sleep mode
  • The type of network connection
  • Environmental conditions