How do I manage Shopper DNA rules?
Do you have the right user role?
Please check whether you have one of the following user roles:
Merchant Change Risk Settings
There are 18 different ShopperDNA rules. Most of these have a configuration option. The way to manage these rules depends on the type of shopper behavior merchants would like to prevent. Every merchant has a default risk profile assigned to their account, which also includes ShopperDNA rules.
The following rules are recommend for review:
- Authorized transaction amount velocity
- Shopper authorized velocity
With these rules, you can identify shoppers that have a higher than average spending behavior.
You can find an extended list of Shopper DNA rules on this Adyen Docs page.
Update your setup
Ready to update your setup? We'll direct you to the right place.Go to your Customer Area