How does Adyen protect customer data?

Data integrity

Data integrity and data quality (including input and output integrity) are monitored as part of Adyen's multi-year Audit Plan, in accordance with our obligations as a licensed financial institution.

Data segmentation

Adyen implements logical segmentation of data. However, since Adyen is a massively-multi tenant service provider, options for customization of data retention periods are restricted.

Data backup

Adyen has implemented backup and recovery mechanisms in accordance with our obligations as a licensed financial institution. Backups are tested together with other redundancy mechanisms at least annually

Data encryption

Adyen adheres to PCI DSS requirements for the use of strong encryptions mechanisms and algorithms of data at rest and in transit, via implementation of secure ciphers, protocols, strong encryption keys, and key management processes.