Mandatory migration from Dotpay

May 1, 2023 14:13

As of September 27th 2022, Adyen is enabling the new Online Banking PL platform.

The change is introduced due to Przelewy24's (P24) acquisition of Dotpay. Therefore, Dotpay will be deprecated and replaced with Online Banking PL platform to provide a single platform supporting online banking for the Polish market.

Merchants are required to switch to the new platform by September 29th, 2023. Payments processed via Dotpay is continued to be supported until the end of the deadline. 

Currently, Adyen offers processing of online bank transfers in Poland via the Dotpay platform. As a result of the acquisition of Dotpay by P24, Adyen has been working on the integration with the new Online Banking PL platform.

We are happy to announce this integration is now available for all merchants to migrate to. 

FAQ

Why does Adyen introduce this change?

Adyen is required to migrate to the new Online Banking PL platform by Przelewy24 following their acquisition of Dotpay. The new platform is more stable, uses enhanced versions of the redirect URLs and will offer the same functionality as the Dotpay. 

What does the migration timeline look like? 

September 20th,  2022 - Online Banking PL is available for all merchants in the TEST environment

  • Merchants are able to begin the integration with Online Banking PL

September 27th, 2022 - Online Banking PL available for all merchants in the LIVE environment

  • Merchants are able to begin the migration from Dotpay towards Online Banking PL 

September 29th, 2023  - Adyen will stop supporting Dotpay payment requests

  • Adyen will stop supporting Dotpay payment requests and all transactions must be processed over the new Online Banking PL platform. 

December 30th, 2024 - Adyen will stop supporting Dotpay refund requests 

What are the steps merchants need to take to accommodate for this change?

Merchants are required to implement a new payment method called Online Banking PL. The implementation instructions and more information regarding Online Banking PL via Adyen docs.

Once Online Banking PL has been implemented and tested in the merchant's integration, we advise merchants to disable Dotpay as a payment method.  

Can I keep using Dotpay?

All Dotpay payment requests will be processed until the migration timeline of September 29th, 2023.

Are Dotpay refunds affected by this change?

Dotpay refunds will be supported past the timeline of September 29th, 2023. However, refunds are limited to a 15 months period after the authorisation date and will no longer be supported via Dotpay as of December 30th, 2024.

Will Blik be available via the new Online Banking PL platform?

Yes, Blik will be available via the new Online Banking PL platform in the same way it has been Dotpay.

The migration from Dotpay to Online Banking PL has no effect on the direct integration with Blik. 

Will the pricing be affected by this change?

No, the pricing will remain the same as for Dotpay.

What will the new shopper experience at checkout look like? 

Current experience:

Shopper selects Local Polish Payment Methods and then chooses the issuer from the dropdown menu.

Future experience:

The experience will remain the same, shopper will simply select Online Banking PL and then chooses the issuer from the dropdown menu, as of Checkout versions:

  • Web [5.25.0]

  • iOS Drop-in [no minimum version required]

    / iOS Component [5.0.0]

  • Android Drop-in [

    4.8.0] / Android Component [4.8.0]