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How to videos
Customer Area

Customer Area Explained

This video explains how to use the customer area. It is your payments control center and it allows you to optimize your payment processes and get the most out of the platform. Learn more about the customer area. 

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How to videos

  • Stylized smiling face with a '+' symbol, in a yellow and black color scheme.
    How to
    How to create new users

    This video explains how to create new users. Easily add a new user in the Customer Area by entering a username and email and setting up different roles and access.

  • Stylized envelope with a green flap and the number 1 in a circle.
    How to
    How to set-up email messages from Adyen

    This video explains how to set up email messages from Adyen. Manage your subscriptions and toggle what messages you want to receive.

  • Four generic payment card icons in different colors with one featuring a plus sign.
    How to
    How to add a new payment method [Test Account]

    This video explains how to add a new payment method on your test account. Be sure to be in the correct payment account in the customer area and add one or more payment methods. Follow the steps and submit your request. 

  • Yellow notebook with a pencil checking off a task.
    How to
    How to review your account with Adyen

    This video explains the periodic review of your account with Adyen to comply with financial regulations and mitigate risk. 

  • Stylized yellow and green buildings illustration.
    How to
    How to request a new merchant account

    This video explains how to request a new merchant account. Learn how to configure your account and send out your application for a new merchant account.

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