How does the dispute API work

This video explains how the dispute API works. It is one of the three ways to defend disputes. With the API you respond to a dispute as soon as it is initiated. Learn more about the dispute API flow.

Was this video helpful?

How to videos

How to

How to prepare a chargeback defense

This video explains how to prepare a chargeback defense. Learn more about what you need to pay attention to in order to prepare a chargeback defense.
How to

How does the dispute flow work

This video explains how the dispute flow works. A dispute occurs when a cardholder disagrees with a merchant transaction. Find out what happens after.
How to

How to defend a chargeback

This video explains how to defend a chargeback. If you disagree with a cardholder’s claim and have supporting documentation, you can contest it. Alternatively, you can choose to accept the chargeback.