This video explains how to submit the required information to complete the periodic review of your account.
Periodic review submission
How to submit the required information to complete the periodic review of your Adyen Account
Now that you’ve clicked on the link sent by Adyen, use your Customer Area user-credentials to access the review form.
Once logged in, you can review, confirm, and update the KYC information that was provided during onboarding or the last periodic review of your account.
The review process involves completing different sections. If the information is up-to-date, simply press the 'Confirm Data' button and proceed to the next section.
If the information is not up-to-date, you need to update all mandatory fields in each section.
You need to complete five sections with information about your business: Legal Entity, UBOs (Ultimate Beneficial Owners), and Signatories.
The first two sections contain previously provided legal entity data, referring to the company under which your Adyen account is processing.
The remaining sections pertain to Natural Persons data, which includes individuals who own, manage, or control the company, or the person signing on behalf of the company.
If there have been changes to the existing Director, Owner, or Signatory, you should delete the existing section and add a new one for the new person.
To add a new owner, director, or signatory, click on 'Add more shareholders', 'add more directors', or 'add more signatories'. A new section will appear at the top of the existing one, where you can enter the necessary information.
Once the data has been confirmed for all sections, you can submit the review of your account by agreeing to the legal terms and clicking on Submit Review.
If a pop up message appears at the top of the screen indicating that the review couldn’t be submitted, please contact us by reaching out to firstname.lastname@example.org