How to troubleshoot a terminal through the hardware diagnostics menu

This video explains how to order new terminals. Order a live or a test terminal by following the steps in the video closely. Make sure to enable the correct user role.

This video explains how to board a terminal. Learn how to board your terminal before taking payments.

This video explains how to assign a terminal. Follow the instructions in the customer area and assign your terminal. 

This video explains how to unbox the V400m terminal. Follow the steps to have a secure unboxing and use of the terminal and start to process payments.

This video explains how to unbox your S1F2 terminal. Follow the steps to secure the safety of using the terminal. Find out what to check before using the terminal. 

This video explains how to return a terminal. Choose between live or test terminals. Returning a payment terminal is easy if you follow the steps closely.