How can I change my transfer statement descriptor?

transfer statement description refers to the textual information displayed on the bank statements of your users upon receiving payouts, aiding them in recognizing the transaction. 

Adyen forwards the provided description to the bank of the recipient, with most banks exhibiting this information on the statement.


If you wish to establish a default description for all payouts, please get in touch with our Support Team. When utilizing a scheduled or on-demand payout.

The maximum amount of characters for the transfer statement description is 140. The acceptable characters may vary depending on the transfer's country/region. 

A detailed list regarding these limitations can be found in the documentation from the  scheduled and on-demand payouts.


Learn more

Find more details on this topic.

Go to Adyen Docs
The illustration of support agent wearing a headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request