How can I publish a skin to live?

Publish a skin to live

  1. Ensure the live HMAC secret is set up correctly in the skin.
  2. Log in to your Customer Area.
  3. Go to Zendesk > Skins > [select your skin] > Publish.
  4. Select Publish to Live.
  5. If successful, the message Successfully copied the skin from Test to Live will be displayed.

Note: You have to publish it to live every time you make a change in TEST.

You need to configure the skin in the test environment before you publish it to live. When you publish a skin to live, a copy of the test skin is created in the live environment. This doesn’t change any settings.

Tip: Learn more on how to publish a skin to live.

Note: The Hosted Payment Pages (HPP) integration is being deprecated. Find out more about the timeline and necessary actions.

Let's practice

Learn more on this topic and practice what you’ve learned.

Go to your Customer Area
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