Why do I get the error code "702: Problem parsing request"?

If you’re encountering error code 702, it means that there has been an error parsing the request of the API call. This can be due to one of the following:

  • The request contains a field that is not recognized, or the format is not valid. 
  • Missing fields: you might be using requestData from the API Explorer without populating your merchant account details.

To fix this, please validate the payload of the API call, check the API Explorer to verify the necessary fields and formats are provided.

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