How do I pay my invoice?

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Accepted Answer

Pay invoices in 3 ways

Log in to your Customer Area.
Go to Finance > Invoice overview > Invoice settings > Payment processing > Type of invoice payments.

Note: If your account processes payments with terminals make sure to check Type of invoice payments in Terminal sales and Terminal services.

Type of invoice payment	Explanation	Payment instruction on invoice PDF	Expected action from your Accounts Payable team
Bank transfer	If Type of Invoice Payment is set to Bank Transfer, you’ll get the request to transfer the money according to the details provided on the invoice issued.	Please pay the total due amount of {Amount due} within 30 days with reference no. {Invoice number} to: {Adyen’s bank account}	Pay by bank transfer Please submit a separate payment per invoice and include invoice numbers. If you can’t separate payments please send remittance advice to Billing@adyen.com.
Settlement	If Settlement is set to true, we deduct the Amount Due from the next settlement batch. The Amount Due is the difference between the calculated fees and the already deducted fees. Hence, turning off Settlement doesn’t mean turning off gross settlement. Find more details below.	The total Amount due {Amount due} will be credited(/debited) to your {Merchant account name} settlement batch under reference {Invoice number}. You don’t have to transfer any money.	No action needed
Direct debit (only available in certain regions)	With the Direct Debit functionality, the amount due from the monthly invoice(s) will be charged automatically by debiting the merchant’s bank account without any actions required. The debited bank account is the same as the payout account. Find more details below.	The total Amount due {Amount due} will automatically be collected from bank account {Your bank account} via Direct Debit. You don’t have to transfer any money.	Exclude these invoices from your normal AP workflow and don’t bank transfer again.

Settlement

If Settlement is set to true, we deduct the Amount Due from the next settlement batch. The Amount Due is the difference between the calculated fees and the already deducted fees. Hence, turning off Settlement doesn’t mean turning off gross settlement.

Find more details below.

The invoice can be collected from settlement on the company or merchant level.

Settlement from company-level invoices

The charged merchant is the merchant account where we will:

Deduct newly issued company invoices if ‘Settlement’ is enabled.
Deduct outstanding invoices which are outstanding for more than 90 days.

Configure the charged merchant account via Customer Area > Finance > Invoices > Invoice Settings. There you can edit the charge merchant within the general invoice settings.

Settlement from merchant-level invoices

The alternative charged merchant is the merchant account where we will:

Deduct newly issued merchant invoices if ‘Settlement’ is enabled.
Deduct outstanding invoices which are outstanding for more than 90 days.

Tip: The alternative merchant allows invoices issued to merchant account A to be deducted from merchant account B.

Direct Debit

With the Direct Debit functionality, the amount due from the monthly invoice(s) will be charged automatically by debiting the merchant’s bank account without any actions required. The debited bank account is the same as the payout account.

Find more details below.

If the invoice is issued on Company level, the invoice will be debited from the charged merchant’s bank account. Please note that we only support direct debit for bank accounts in the EU, UK, and US. The invoice has to be issued in EUR, GBP, or USD.

How do I pay my invoice?

Pay invoices in 3 ways

Settlement

Settlement from company-level invoices

Settlement from merchant-level invoices

Direct Debit

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