How to get into the admin menu?

Access the admin menu

Start by:

  • On Verifone terminals with a keypad, select 9 and then the Confirm key.
  • On Verifone terminals without a keypad, select Menu > Admin.

Then, enter the Admin PIN for the Admin menu and select Confirm. If you don’t have access to the Customer Area, please check internally.

Note: On Android Castles terminals there is no Admin Menu, instead you can access the terminal different features via the icons in the home screen (Settings, Transactions).

The illustration of support agent wearing a headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request