The phone number is giving an error although the franchisee is filling in the correct one

Check if number is filled in correctly

If your franchisee is receiving an error for the phone number field, most probably there’s some incorrect format or number for their specific country filled in.

Check:

  • The amount of digits (too short or too long)
  • The country chosen
  • The country prefix. It should start with a “+”.
  • If there are any brackets or dashes between the numbers

Let's practice

Learn more on this topic and practice what you’ve learned.

Go to Essentials
The illustration of support agent wearing a headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request