How can I check if refunds are enabled for my terminals?
Whether refunds are enabled on your terminal is a setting that can be changed under the settings menu.
Check whether refunds are enabled
- Log into the Adyen Customer Area
- Navigate to In-person payments > Terminals
- Locate your terminal in the list and click on the serial number to access the details page
- On the next screen, click on the Payment features tab and scroll down to Refunds to see the current value of this setting
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