The dispute cycle can vary between schemes and payment methods, but the parties and the general dispute flow remains valid for most.
Learn how disputes work and how to defend against them.
This video explains how to defend a chargeback. If you disagree with a cardholder’s claim and have supporting documentation, you can contest it. Alternatively, you can choose to accept the chargeback.
Learn what chargebacks are, how the process works, and ways you can avoid them.
Learn about our data-driven approach to detect and block fraud.
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