How do I manage fraud?
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Please check whether you have one of the following user roles:
Merchant Change Risk Settings
Manage fraud levels
- Review risk profiles periodically because fraudsters change their tactics regularly. You can also learn from incoming fraud cases by identifying new fraud patterns.
- Look regularly at your risk reports and check the balance between acceptance and declines rates. For example, if your issuing bank decline rates are significantly higher than the risk engine decline rates, you might need to set up stricter risk rules to block the fraudulent attempts before the card issuing banks do.
- Change your risk strategy if you plan to enter a new market or a new region. For example, introduce a new risk profile or create new Dynamic 3D Secure rules.
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