What are the available risk reports?

Q: What are the available risk reports?

<html><head></head><body>Risk reports can be accessed via the <a href="http://ca-live.adyen.com/" target="_blank" rel="noopener" data-track-title="What are the available risk reports?" data-track-text="Customer Area">Customer Area</a> &gt; Reporting &gt; Filter with Risk reports. There are two types of Risk Reports: <h2>Downloadable reports</h2> <ul><li>Dispute transaction details: Daily report of dispute transaction details. Can also be generated in bulk. </li><li>Case management transaction details: Extract of all manually reviewed transactions, including case status change. </li><li>Referral list report: Extract of all referral lists maintained on your account.</li></ul> <h2>Live dashboards</h2> <ul><li>Risk &amp; dispute monitoring: Overview of the performance of Adyen’s risk engine. This includes graphs displaying the risk engine refusal rate versus issuer refusal rate, as well as chargeback &amp; notification of fraud rates. It also includes rule level performance metrics among others.</li><li>Payment lifecycle: Overview of chargebacks and notifications of fraud is available in the “Chargebacks &amp; NOFs” tab.</li><li>Card monitoring programs: Overview of shopper statement &amp; authorization MID fraud &amp; chargeback performance in regard to Visa &amp; Mastercard fraud &amp; dispute monitoring programs</li></ul> </body></html>

Question

Accepted Answer

Risk reports can be accessed via the Customer Area > Reporting > Filter with Risk reports.

There are two types of Risk Reports:

Downloadable reports

Dispute transaction details: Daily report of dispute transaction details. Can also be generated in bulk.
Case management transaction details: Extract of all manually reviewed transactions, including case status change.
Referral list report: Extract of all referral lists maintained on your account.

Live dashboards

Risk & dispute monitoring: Overview of the performance of Adyen’s risk engine. This includes graphs displaying the risk engine refusal rate versus issuer refusal rate, as well as chargeback & notification of fraud rates. It also includes rule level performance metrics among others.
Payment lifecycle: Overview of chargebacks and notifications of fraud is available in the “Chargebacks & NOFs” tab.
Card monitoring programs: Overview of shopper statement & authorization MID fraud & chargeback performance in regard to Visa & Mastercard fraud & dispute monitoring programs

What are the available risk reports?

Downloadable reports

Live dashboards

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