What are the different types of risk reports?

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Risk reports can be accessed via the Customer Area > Reporting > Filter with Risk reports.

There are two types of Risk Reports:

Downloadable reports

Dispute transaction details

Daily report of dispute transaction details. Can also be generated in bulk.

Case management transaction details

Extract of all manually reviewed transactions, including case status change.

Referral list report

Extract of all referral lists maintained on your account.


Live dashboards

Risk & dispute monitoring 

Overview of the performance of RevenueProtect. This includes graphs displaying the risk engine refusal rate versus issuer refusal rate, as well as chargeback & notification of fraud rates. It also includes rule level performance metrics among others.

Payment lifecycle

Overview of chargebacks and notifications of fraud is available in the “Chargebacks & NOFs” tab.

Card monitoring programs

Overview of shopper statement & authorization MID fraud & chargeback performance in regard to Visa & Mastercard’s fraud & dispute monitoring programs 

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