What do I need to know about Unified commerce?

What is Unified Commerce?

Unified Commerce lets your customers purchase across multiple channels (online, in-person, in-app) while giving you access to a single payments platform and a unified view of all your customers. This allows for greater flexibility for your customers and better insights for you.

Unified Commerce helps you know your customers and understand their purchase behavior and is built around 3 pillars.

  • Insights: Gain deeper insights into your customers and their purchasing behaviors across channels.
  • Experiences: Provide flexible and consistent customer journeys across all of your channels.
  • Engagement: Boost interactions with your customers to personalize the service and promote loyalty.

Where is it available?

Our Unified Commerce solution is available in the same countries/regions as our in-person payments solution.


Brazil, Canada, Puerto Rico, United States of America


Australia, Hong Kong, Japan, Malaysia, New Zealand, Singapore


Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Liechtenstein, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden Switzerland, United Kingdom

Middle East

United Arab Emirates

Start with Adyen

Find out what we can do for your business.

Contact Sales
The illustration of support agent wearing a headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request