Why do I have a negative balance on my platform? (Classic Integration)

Negative balance

Note: This page is for the classic Adyen for Platforms integrations. If you’re just starting your implementation, refer to our new integration guide instead.

You might have a negative balance because you’re not taking chargeback costs, processing fees, or fixed costs into account when calculating a commission split.

To track transactions for each account holder and account in your platform, build a transactional ledger

 

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