Why do I have a negative balance on my platform?
Note: This page is for the classic Adyen for Platforms integrations. If you’re just starting your implementation, refer to our new integration guide instead.
You might have a negative balance because you’re not taking chargeback costs, processing fees, or fixed costs into account when calculating a commission split.
Tip: To track transactions for each account holder and account in your platform, build a transactional ledger.