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Knowledge
Issuing
Physical cards

What should I do if users forgot their card PIN?

Retrieve PIN

If a card user forgot the PIN of their physical card, you can retrieve the PIN via the PIN reveal functionality that you can integrate into your application.

Note: if the card user enters the PIN incorrectly three times, we are suspending this card. You can find how to un-suspend the card in such a case in this article.

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