How do I add a payment method?

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Do you have the right user role?

Please check whether you have one of the following user roles:

  • Change Payment Methods

  • Merchant Admin

Request a new payment method

  1. Log in to your Customer Area (Test or Live).
  2. Select the desired merchant account.
  3. Go to Settings > Payment methods > Request payment methods.
  4. Use the search function to find the payment method you need and select it.

Tip: It’s possible to add multiple payment methods at once. 
Tip: Get a complete overview of payment methods.

Additional details to fill in 

In some instances, you may need to provide additional details during the setup process. Following, you’ll find a comprehensive list of payment methods that you can activate yourself for the LIVE environment, along with any additional details. You can find the equivalent list for the TEST environment on this Help page.
Note: There are payment methods that can be directly set-up and payment methods that can be requested through Customer Area. In the latter case, Adyen Support will receive a support case to complete your request.

Available payment methods on Customer Area LIVE

Payment Method

Local entity required

Direct setup available

Additional details


CARDS


Amex 

 

 

No

Yes

You will be prompted to select the currency and the type of acquiring service you wish to connect with:

Gateway Contract: Adyen takes care of the authorization of payments and capture of funds only. Contract, pricing, settlement reporting, and funds settlement is all done by you and Amex. Amex will provide you with the MID. Adyen is not involved in this process. 

Payment Designation Contract: Amex pays the funds directly to Adyen. Adyen takes care of the authorization of payments, capture of funds, settlement reporting, and funds settlement. Contract and pricing is all done by you and Amex, meaning that Amex provides you with the MID. Adyen is not involved in this process. MID’s from this contract will be automatically penny tested prior to activation.

No contract: Adyen takes care of everything for you, meaning you would have a direct contract (with pricing) with Adyen. The technical connection, funds settlement, settlement reporting as well as the capture and authorization of payments is done by Adyen.


Bancontact 

No

Yes

None


Payconiq by Bancontact

No

Yes

None


Carnet

Yes - MX entity required

No

None


Carte Bancaire 

POS: stores must be located in France

ECOM: No EU or FR entity required 

Yes

If you are a French merchant, you will be prompted to fill in a SIRET. A SIRET number is a unique identification number assigned to each establishment of a company or organization. It’s a 14-digit number that helps to identify and track businesses operating in France. You can find the SIRET on the Insee website.

If a merchant/store is located in France, SIRET number is required to complete the onboarding

If you are a non-French merchant, you will be prompted to fill in a SIRET (optional).

If a merchant doesn’t have a legal entity in France, we will generate a dummy SIRET number for you. After two to five business days the payment method will automatically be activated. 


Diners & Discover 

No

Yes

None


Eftpos

Yes  - AU entity required 
Yes

Adding Eftpos via the CA is only possible for POS merchants. ECOM merchants will have to reach out to support.


Elo

Yes - BR entity is required

No

Credit & debit


GiroCard

POS: Yes - DE required 

ECOM: No 

Yes

GiroCard for ECOM merchants is only available via ApplePay Girocard.


Interac Debit 

Yes - CA entity required 

Yes 

None


JCB

 No

 Yes

None


KCP Credit Card

 No

 No

None

Mastercard

 No

Yes 

None


Maestro

 No

 Yes

None


UnionPay 

 No

Yes 

None


Visa

 No

Yes 

None


Vpay

 No

Yes 

None


US DEBIT CARDS


Accel

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Nyce

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Pulse

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Star

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Yes - US

Yes

You will be prompted to select the processing type:

  • Billpay
    • For subscription payments, both the initial payment and the later recurring payments. These transactions have recurringProcessingModel Subscription.
  • Ecom
    • For all other card not present transactions. This includes non-recurring transactions and transactions with recurringProcessingModel CardOnFile or UnscheduledCardOnFile.
  • POS
    • For in-person payments

Maestro USA

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Yes - US

Yes

None


DIGITAL WALLETS


AliPay

 No

Yes 

None


AliPay HK

Yes - HK entity required

 Yes

None


ApplePay

** Payment method not needed for IPP

 No

Yes 

You will be prompted to select how you are integrating ApplePay.

Integration type:

Adyen’s certificate

Merchant’s own certificate

Common issue: “I received an error when trying to add ApplePay and was told to contact support”. Please see our article on troubleshooting ApplePay errors.

Note: By setting up Apple Pay, we will automatically set up all scheme specific variants if  the schemes have been configured on your merchant account/store. 


Cashapp pay

 Yes - US entity required

 Yes 

Merchants are required to upload their logo as a base64 encoded string that will be shown to shoppers in the Cashapp application. 

For the logo to have an optimal display, please use an image with the following specifications:

  • Format: PNG, JPG, or JPEG
  • Dimensions: square with a minimum of 256x256
  • Max image size: 2 MB

Dana

 No

 No

You will be prompted to fill in:

  • Merchant ID: A 10 digit merchant identification number, that is your direct connection to Dana Payment Method Indonesia.


Doku

No

No

None


Gcash

 No

 No

None


Kakaopay

 No

 No

None


Molpay

 No

 No

None


Momo

No

No

None 


Naverpay

No

No

None


Payco

 No

 No

None


Grabpay

 

 

For SGD & MYR settlement - Merchant needs local entity 

For USD settlement - No local entity needed 

No

None


Mobilepay

 Yes - EU/EEA or GB required

No

None


GooglePay

** Payment method not needed for IPP

 No

 Yes

You will be prompted to fill in your Google Pay Merchant ID.

You can find your GooglePay Merchant ID in this link and the Merchant ID will be in the top right corner.


MBway

 No

 Yes

None


PayPal

 No

 Yes

You will be prompted to provide the following:

  • Email
    • You can use any email address to activate PayPal. It doesn’t have to be your PayPal business email.
    • A PayPal activation link will be sent to the email you provide. This link is required to inform PayPal that you are authorizing Adyen to process transactions on your PayPal account.
    • Please note, the activation link will expire in 7 days. Ensure you complete the process within this time frame.
  • Enable separate Authorisation and Capture (opt in)
    • Make sure to select the same capture flow that is configured on PayPal's side:
      • Direct Capture (SALE) is the default configuration. The payment is authorized and captured immediately – i.e. if the shopper's funds to cover the payment are retrieved during the same transaction session. This is recommended, as this flow reduces the risk of captures failing (per PayPal’s authorization and honor period).
      • Authorize & capture (AUTH), the payment is first authorized; capture can occur immediately or separately, at a later time.
  • Enable PayPal recurring (opt in)
    • Please contact PayPal support prior to enabling this.

Vipps

 No

 Yes

You will be prompted to provide a logo which will be displayed in the Vipps app.

Requirements: 1:1 proportion, size between 100 x 100 px and 200 x 200 px.

If you need to update the logo at a later stage, you can do this yourself by sending an email to partnerbestilling@vipps.no. Make sure to include Vipps ID/Organization number.


WeChatPay

 Merchant local entity for local currency only

 Yes

None


WeChatPay POS

 Merchant local entity for local currency only

 Yes

None


ONLINE BANKING 

 


Bizum

Yes* 

 Yes

You will be prompted to fill in:

  • Merchant ID:Provided by the acquiring bank (also known as "FUC" or Nº Comercio).
  • Terminal ID: Provided by the acquiring bank (also known as "Nº Terminal").

You will need to have a commercial agreement/contract with your local bank to receive Bizum payments. More information can be found in our docs.

*You need a Spanish legal entity. It can happen that local banks are okay for merchants without a legal Spanish entity (EU is fine). It is recommended for merchants to check their bank conditions.


Blik

No 

Yes 

None


Dragonpay ebanking

 No 

 No 

None


eBanking Finland

 No 

 Yes

None


Econtext online

No  

 No 

None


EPS

 No 

 Yes

None


Gopay 

No  

 No 

None


Ideal 

 No 

 Yes

None


Molpay

No  

 No 

None


Online Banking Poland 

 No 

 Yes

None


Open Banking / Pay By Bank

 No 

 Yes

None


PIX

 Yes - BR entity required

No 

None


Swish

 Yes - SE entity required

 Yes

You will be prompted to provide your Swish number which you will receive from the external agreement with one of the banks integrated with Swish. These banks are Swedbank, Handelsbanken, Nordea, SEB Bank, and Danske bank. 

Make sure that your Swish bank has connected your Swish number with Adyen's technical supplier certificate - 9875158603.


Trustly

 No 

 Yes

None


BUY NOW PAY LATER


Affirm / Affirm POS

 Most cases a US entity is required

 No

None 


Alma

 Yes - EU entity required

 No

None


AfterpayTouch (US/CA/NZ/AUD)

 No

 No

You will be prompted to fill in the following: 

Merchant Support URL: Afterpay/Clearpay uses the information on the shopper statement with a message such as "if you don't recognise this purchase, please reach out to xxx" 

Currency: [AUD/CAD/NZD/USD]

Note: Afterpay/Clearpay prefer a specific support URL e.g. a contact form or equivalent. If you don’t have one, a generic URL is okay, as long as the shopper can find the merchant’s contact details on the website.


ClearPay (UK) 

No 

Yes 

 

You will be prompted to fill in the following: 

Merchant Support URL: Afterpay/Clearpay uses the information on the shopper statement with a message such as. They add something along the lines " if you don't recognise this purchase, please reach out to xxx" 

Currency: [GBP]

Note: Afterpay/Clearpay prefer a specific support URL e.g. a contact form or equivalent. If you don’t have one, a generic URL is okay, as long as the shopper can find the merchant’s contact details on the website.


Klarna Pay Later

Klarna Pay Over Time

Klarna Pay Now

 No

 Yes

You will be prompted to fill in the following: 

Support email addres: Will be visible on the invoices and serve as a public point of contact between shoppers and merchants

Dispute email address: Private point of contact between Klarna and merchants for dispute related communication. This is the email merchants use to access the Klarna Merchant Portal

Region: EU, US, and/or AU. One MID per region is needed (Europe: ‘K12345’ / North America: ‘N12345’ / Oceania: ‘A12345’)

Auto capture (opt in):

  • If you opt for auto-capture and your account has the capture delay set to immediate under Merchant Settings, auto-capture will work.
  • If you opt for auto-capture and your account has the capture delay set to manual under Merchant Settings, auto-capture won’t work unless you can send “captureDelayHours”: 0, as shown in the manual capture docs.

Note: If you want to “re-use an existing MID”, please keep in mind that a MID per Company is needed. If a Merchant Account or Store has a different legal entity / support email address / merchant branding (logo, name shown to shoppers) a separate MID per Merchant Account or Store is needed.




Bank Transfer (KCP)

 No

 No

None


Walley

 No

 No

None


Walley B2B

 No

 No

None


Zip

 No

 No

None


Zip POS

 No

 No

None


MOBILE


Twint

Twint POS

Merchant with the entity in one of the following countries/regions: CH, EEA, SG, UK

 Yes

You will be prompted to provide a logo which will be shopper-facing:

For the logo to have an optimal display, use an image with the following specifications:

  • Format: PNG or JPEG
  • Ideal dimensions: width: 800 × height: 400 px 

Otherwise, please ensure that the width falls between 800 and 9600 px, and the height is within the range of 400 to 2640 px

  • Ratio width/height: 0.66666667,1 or 1.97,4
  • Max image size: 150 KB


DIRECT DEBIT


BACS Direct Debit (GB)

No

 Yes

None


CASH


Boleto bancario

No

No

None


Doku

(Alfamaret, indomaret)

 No

 No

None


Dragonpay

 No

 No

None


Econtext

(Atm, Seven Eleven, Stores)

 No

 No

None


Molpay cash

 No

 No

None


Multibanco

No 

 Yes

None


Oxxo

 Yes - MX entity required 

 No

None


Payshop 

No 

 Yes

None


VOUCHER, PREPAID, AND GIFTCARDS


Alelo 

 Yes - BR entity required

 No

You will be prompted to fill in:

Merchant ID: A10 digit merchant identification number, that is your direct connection to Alelo.


Boleto

 Yes - BR entity required

No 

None


Givex

No

Yes

You will be prompted to fill in: 

  • Username 
  • Password 
  • Currency

Note: Givex will provide you with a separate Username and Password for each currency and store/merchant account


Mealvoucher France

Natixis, Edenred, GroupeUp & Sodexo

 Yes - FR entity required

 No

You will be prompted to fill in:

SIRET: a unique identification number assigned to each establishment of a company or organization. It is a 14-digit number that helps to identify and track businesses operating in France. You can find the SIRET on the Insee website.

Conecs ID: The MID you will receive form Conecs. 

 

 

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