How do I read my invoice?

A green triangle with an exclamation point in it.

Do you have the right user role?

Please check whether you have one of the following user roles:

  • Manage Finance Reports

  • Manage Received Invoices (Debtor)

3 types of invoices

Adyen issues 3 invoices, online or in PDF/CSV format.

  1. Processing
  2. Terminal Service
  3. Terminal Sale

Access invoices

Note: If you can’t open the invoice, you might not have the right user role. Please reach out to your admin user to get access.

  1. Log in to your Customer Area.
  2. Go to Finance > Invoices > View the preferred invoice.

Tip: If you have ‘Receive via email’ enabled, you’ll receive the PDF invoice at the beginning of next month.

Tip: To reconcile your invoice, use the Interactive Payment Accounting Report.

Let's practice

Learn more on this topic and practice what you’ve learned.

Go to your Customer Area

Do you need additional help?

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