How can I see the transactions (orders) included in a franchisee payout?
Do you have the right user role?
Please check whether you have one of the following user roles:
Download Reports
Generate Reports
Merchant Reports
If you don't have the required user role, please reach out to your admin.
Download the Settlement Details report
To see an overview of transactions included in a franchisee payout, use the Settlement Details report. This report contains every settled payment, refund, and chargeback in one batch.
- Log in to Essentials.
- Go to Finance > Settlement Details.
- Select Generate report and choose the Batch number needed.
Tip: You can enable this report for automatic generation.
Was this article helpful?
Let's practice
Learn more on this topic and practice what you’ve learned.
Go to Essentials