What should I do if I lost the terminal?

Lost terminal

If you lost a terminal or if it was stolen, report this to Support as soon as possible. The support team can deactivate a terminal so that it can’t be used to issue refunds or process any fraudulent transactions.

Note: Remember to include the serial number of the lost terminal (if known) and when you noticed it was lost.

Submit your request

Contact our support team to request any additions or changes to your setup.

Submit a request
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Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request