How do I create Liability Shift Risk Rules?

3D Secure Liability shift

The 3D Secure (3DS) liability shift is a rule that protects you (the merchant) from fraudulent transactions.

The liability for fraudulent chargebacks shifts from the business to the card issuer when the 3DS liability shift applies. For example, if a shopper denies they made or authorized a purchase (lost or stolen card), the liability for the fraudulent chargeback shifts from you to the card issuer.

Note: To read more about Liability shift, please visit this Adyen Help article.

Allow rule

In order to locate the Liability Shift Status Allow rule, first navigate to your risk profile under Revenue & risk > Risk Profiles > Allow. The risk rule is disabled by default.

Click on “Configure rule options”.

The below dialogue box will open with different options.

There are three different liability shift conditions available, choose the one that suits your business. Once you have your preferred condition, the next step is to choose between two options on when the Liability shift rule will trigger an ALLOW..

Click on “Save” and then on “Enabled” to activate the risk rule.

Block rule

In order to locate the Liability Shift Status Block rule, first navigate to your risk profile under Revenue & risk > Risk Profiles > Block. The risk rule is disabled by default.

Click on “Configure rule options”.

The below dialogue box will open with different options.

There are three different liability shift conditions available, choose the one that suits your business. Once you have your preferred condition, the next step is to choose between two options on when the Liability shift rule will trigger a BLOCK.

Click on “Save” and then on “Enabled” to activate the risk rule.