How to navigate the device info menu on (non) Android terminals
This video explains how to navigate through the device info menu on (non) Android terminals
How to navigate the Device Info Menu
In this video we'll show you how to navigate through the device info menu.
Here you will find the model, serial number, and IP address of the terminal.
The Software version and configuration version that the terminal currently uses.
The Merchant account and store that the terminal is assigned to.
And a button to show a QR code with the device info.
When you contact our Support Team, they may ask you to scan this QR code.
For more information, visit help.adyen.com or contact our support team.