How can I grant access to my users (as an admin)?
Do you have the right user role?
Please check whether you have the following user role:
Merchant Admin
As an admin user, you can grant roles to your users.
To assign a role to a user:
- Make sure that you have either the Merchant admin or the Merchant user management role.
- Log in to your Customer Area.
- Go to Settings > Users
- Select the user from the User List. This opens the Edit User page.
- Look for the right role and toggle the switch.
- Select Save.
You can only assign roles that your own user already has. If you need to assign a role that neither you nor your admin have, submit a request.
For more information about which roles you can assign, refer to our user roles list.
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