How do I set up notifications for my platform?

Notifications for platforms via webhooks

Adyen for Platforms webhooks can be set up from the customer area. Configuring webhooks is an important part of your platform’s integration.

Tip: Learn how to configure webhooks for platforms.

Troubleshoot webhooks

In most cases, the Adyen platform has sent the webhooks events correctly, however you might not see them for one of the following reasons:

  • Not acknowledging webhooks within 10 seconds, which will cause webhook events to be queued.
  • Not accepting webhooks with the expected response.
  • Not having configured the expected webhook type.

Tip: If you’re still facing issues with webhooks please submit a ticket to our support team.

Learn more

Find more details on this topic.

Go to Adyen Docs
The illustration of support agent wearing a headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request