Why do I get a 901 error?

When you submit an API request, it’s is possible you get a response with status 403 and errorCode 901, as below:


   "status" : 403,

  "errorCode" : "901",

   "message" : "Invalid Merchant Account",

   "errorType" : "security",

   "pspReference" : "W244W6CNH4QJ9D53"


This indicates you are using an invalid merchant account. To resolve the issue, please make sure that you use your merchant account, and not your company account in your API request.If this doesn’t solve the issue, feel free to contact our Support team for further help.

For more information please refer to error codes and messages

Learn more

Find more details on this topic.

Go to Adyen Docs
The illustration of support agent wearing a headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request