How do I manage my terminal battery?

Engage and Android terminals

Monitor the battery charge level of your Engage and Android terminal with the following steps.

  • Check the battery icon on the display.
  • Turn on the Low Battery warning on the display when the battery charge drops below a certain level. We recommend setting this level at 15%. Contact our Support Team to configure this feature.
  • On Android terminals a Low Battery warning appears automatically and doesn't need to be configured.
  • Check the payment response on the cash register. The 'AdditionalResponse' includes 'the batteryLevel'.

What can affect the battery performance of a terminal?

Submit your request

Contact our support team to request any additions or changes to your setup.

Submit a request
Stylized illustration of a customer support representative with headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request