How do I deactivate or delete a payment method?

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Do you have the right user role?

Please check whether you have one of the following user roles:

  • Change Payment Methods

  • Merchant Admin

Deactivate a payment method

  1. Log in to your Customer Area (test or live).
  2. Select the desired merchant account.
  3. Go to Settings > Payment methods > and select the payment methods you want to deactivate.
  4. Select Deactivate. You can deactivate multiple methods at once.

Note: If you want to delete a payment method permanently , please reach out to Support. 

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Update your setup

Ready to update your setup? We'll direct you to the right place.

Go to your Customer Area
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Do you need additional help?

Contact our support team

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