What is the difference between manual and automatic capture?

Green warning sign with exclamation mark.

Do you have the right user role?

Please check whether you have one of the following user roles:

  • Merchant Admin

  • Merchant Manage Payments

What’s a capture?

A capture is the transfer of reserved funds from a shopper to a business after the authorization of a transaction. We offer 2 types of capture: automatic and manual.

TR-023.png

Automatic capture

With automatic capture, payments are captured automatically, based on your capture delay. Capture delay is the time period between payment authorization and capture.

By default, payments are captured immediately after authorization. Setting up a delay between the authorization and the automatic capture of the payment allows you to cancel the authorization, for example when it turns out that an item is out of stock. Read our documentation to change the capture delay.

Manual capture

With manual capture, you need to explicitly request a capture for each payment. You can do so via your Customer Area or through the API. If you do not capture this authorization, it will be expired after 30 days.

Note: the default setting is automatic capture. Activate manual capture in your Customer Area.

Tip: find more details on how to manage your captures.

Let's practice

Learn more on this topic and practice what you’ve learned.

Go to your Customer Area
Stylized illustration of a customer support representative with headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request