Capture settings in Magento

Adyen and Magento must have the same capture configuration to communicate correctly.

Make sure your settings are aligned

Capture configurations won’t work if the capture settings aren’t aligned. This will cause payments to remain pending in Magento.

Adyen capture settings

1. Log in to your Customer Area.
2. Go to Account settings > Capture delay.

Magento capture settings

1. Go to Sales > Payment methods > Adyen.
2. Go to Advanced order settings > Capture delay.

Webhook flows

• Immediate capture: the capture is immediate (auto) and a single webhook is sent for authorisation and settlement.
• Manual capture: a separate webhook event is triggered.

Note: For Klarna payment methods you must use manual capture unless you can ship the order in less than 24 hours.