Why does the order status in Magento remain on 'Payment Review'?
Understand order statuses in Magento
The Magento plugin uses webhook events that trigger changes to the order statuses in the Magento backend system.
Reasons your order might be pending
-
-
- The offer is abandoned.
- The capture settings in Adyen and Magento don’t match.
- There’s a technical/configuration issue with webhooks.
-
Was this article helpful?
Let's practice
Learn more on this topic and practice what you’ve learned.
Go to your Customer Area