How can I see why a transaction was blocked or approved?
You can review the risk result of every transaction by navigating to Transactions > Payments > selecting a PSP payment reference. Once in the Payment details page, click on Fraud scoring.
The risk results page displays whether a transaction was Allowed, Blocked, or Sent to review by the risk rules enabled at the time of the payment. A breakdown showing the rules that were triggered on the transaction is displayed to give additional insight into the final risk decision.Â
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Set up risk profiles
Create, manage and assign risk profiles.
Go to your Customer Area