How franchisees get paid

We pay out to franchisees in payable batches based on the payout model the franchisor assigned to all franchisees. The payable batch is decided during the onboarding process and will likely be the same for all franchisees.

We pay on a net basis which means the payable batch is made up of your sales figure from which we deduct:

• Transaction fees
• Refunds
• Chargebacks
• Other adjustments, for example, balance transfers.

When the payable batch closes, we create a Settlement details report which contains information on the credited or debited transactions to your account, including the costs associated with these transactions.

Tip: If you’d like to reconcile your payout, use the Settlement Detail report.