What is Auto-funding and how do I set it up?
Do you have the right user role?
Please check whether you have one the following user roles:
Merchant Financial
Merchant Admin
If you don't have the required user role, please reach out to your admin.
Automatically fill up your Reserve
With auto-funding you can automatically fill up your Reserve to make sure you have sufficient funds for refunds, chargebacks, and other operational expenses.
When auto-funding is set up we initiate a direct debit payment when the reserve balance drops below a configured threshold. The funds will automatically be debited from the bank account you receive the payouts.
Manage your Reserve
- Log in to your Customer Area, and switch to the merchant account.
- Go to Finance > Balances (Merchant) > Control your balances > Auto-funding.
Note: Auto-funding is available for payout bank accounts in EUR, GBP and USD only.
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