How can a franchisee access the admin menu?

Q: How can a franchisee access the admin menu?

<html><head></head><body><h2>Access the admin menu</h2> Start by: <ul><li>On Verifone terminals with a keypad, select 9 and then the Confirm key.</li><li>On Verifone terminals without a keypad, select Menu &gt; Admin.</li></ul> Then, enter the <a href="/knowledge/in-person-payments/your-pos-account/what-is-my-terminal-admin-pin" data-sf-url="/articles/en_US/Knowledge/what-is-my-terminal-admin-pin" data-track-component-name="SalesforceArticle" data-track-title="How can a franchisee access the admin menu?" data-track-text="Admin PIN">Admin PIN</a> for the Admin menu and select Confirm. If you don’t have access to the Customer Area, please check internally. Note: On Android Castles terminals there is no Admin Menu, instead you can access the terminal different features via the icons in the home screen (Settings, Transactions).</body></html>

Question

Accepted Answer

Access the admin menu

Start by:

On Verifone terminals with a keypad, select 9 and then the Confirm key.
On Verifone terminals without a keypad, select Menu > Admin.

Then, enter the Admin PIN for the Admin menu and select Confirm. If you don’t have access to the Customer Area, please check internally.

Note: On Android Castles terminals there is no Admin Menu, instead you can access the terminal different features via the icons in the home screen (Settings, Transactions).

How can a franchisee access the admin menu?

Access the admin menu

Was this article helpful?

Related content

Do you need additional help?

Contact our support team