How do I cancel an in-progress POS payment?

Q: How do I cancel an in-progress POS payment?

<html><head></head><body><h2>Cancel a POS payment from a terminal</h2> <ol><li>Select the Cancel key on the terminal keypad.</li><li>On the terminal display, confirm you want to cancel the transaction. If this is successful, the terminal shows a 'Canceled' message.</li></ol> <h2>Cancel a POS payment from the cash register</h2> Every cash register system is different. Please reach out to your cash register provider for instructions on how to cancel an ongoing transaction with their system. If you're a cash register provider and wish to implement the cancel option into your Adyen integration then consult <a href="https://docs.adyen.com/point-of-sale/cancel-a-transaction#cancel-from-register" target="_blank" rel="noopener" data-track-title="How do I cancel an in-progress POS payment?" data-track-text="this page">this page</a>.</body></html>

Question

Accepted Answer

Cancel a POS payment from a terminal

Select the Cancel key on the terminal keypad.
On the terminal display, confirm you want to cancel the transaction.
If this is successful, the terminal shows a 'Canceled' message.

Cancel a POS payment from the cash register

Every cash register system is different. Please reach out to your cash register provider for instructions on how to cancel an ongoing transaction with their system.

If you're a cash register provider and wish to implement the cancel option into your Adyen integration then consult this page.

How do I cancel an in-progress POS payment?

Do you have the right user role?

Cancel a POS payment from a terminal

Cancel a POS payment from the cash register

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