How can I activate an Adyen Issuing card?
Activate an Adyen Issuing card
To start making payments a card needs to be activated. For security reasons, especially for physical cards, we advise keeping the card inactive until the user receives the card.
There are two ways on how you can activate a card.
Activate a card from your Customer Area
- Log in to the Balance Platform Customer Area.
- Go to Payment instruments.
- Select the preferred payment instrument from the list.
- Select Change card status and set the New Status to Active.
- Select Change status.
Activate a card via an API call.
Activate contactless function for physical cards
Once you set the card status to Active, in a store you need to perform a transaction by inserting a card into a terminal (chip) and entering your PIN (a chip and a PIN transaction). After this, the contactless function will be active.
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