How do I keep up to date with a referral's status once I have submitted it?

Green warning sign with exclamation mark.

Do you have the right user role?

Please check whether you have one of the following user roles:

  • Partner Referrals Manage

  • Partner Referrals View

If you don't have the required user role, please reach out to your admin.

You can easily follow the status of your submitted referral through the Referrals tab in the Adyen Partner Portal. Below you can find an overview of all possible statuses and their explanation: 

In sales pitch

Trying to get them signed up


Not for now

We'll reach out in the future


In review

We're checking their info


Won

They've signed up with us!

Let's practice

Learn more on this topic and practice what you’ve learned.

Go to Partner Portal
Stylized illustration of a customer support representative with headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request