How can I improve the scoring performance for my account?
Track fraud score distribution
You can improve the scoring performance of your account by tracking the fraud score distribution of your traffic. Depending on your goal, you can use different data points to adjust the score of risk rules.
Risk flags distribution
Option 1: You can have a look at the risk flags distribution of the chargebacks and notifications of fraud received. For example, the score of risk checks flagged by RevenueProtect with most chargebacks will therefore need to be increased.
Most risk refusals
Option 2: You can have a look at the rules causing most risk refusals and adjust their scores accordingly (mainly by lowering them).
Use risk reports
For either option, you can use risk reports:
- Log in to your Customer Area > Reporting > Risk reports.
- Find the Risk checks flagged by Revenue Protect graph.
There, you can filter on any given transaction outcome and identify which flags are linked to which outcome.
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