How does the fraud score work?

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Do you have the right user role?

Please check whether you have the following user role:

  • Merchant View Risk Results

2 types of fraud checks

As part of RevenueProtect, Adyen performs fraud checks on each transaction. The outcome of these checks is the fraud score. 

  • Pre-authorization checks are performed before the authorization takes place such as customer behavior and referral list checks. If pre-authorisation check(s) adds up to 100 or more, the transaction will receive resultCode: Refused with refusalReason: FRAUD. 
  • Post-authorization checks include data received by issuers, such as AVS data and CVC codes or liability shift. If pre-authorisation and post-authorization check(s) adds up to 100 or more, the transaction will receive resultCode: Cancelled with refusalReason: FRAUD-CANCELLED. 

Tip: Learn how to configure risk rules.

View a transaction’s risk score

  1. Log in to your Customer Area.
  2. Go to Transactions > Payments
  3. Find the transaction you’re interested in and view the score in the Risk score column.

View and manage your risk settings

  1. Log in to your Customer Area with your company account.
  2. Go to Risk > Risk Settings.

Tip: Find more information on risk settings.


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