How to prepare a chargeback defense

This video explains how to prepare a chargeback defense. Learn more about what you need to pay attention to in order to prepare a chargeback defense.

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How does the dispute flow work

This video explains how the dispute flow works. A dispute occurs when a cardholder disagrees with a merchant transaction. Find out what happens after.
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How does the dispute API work

This video explains how the dispute API works. It is one of the three ways to defend disputes. With the API you respond to a dispute as soon as it is initiated. Learn more about the dispute API flow.
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How to defend a chargeback

This video explains how to defend a chargeback. If you disagree with a cardholder’s claim and have supporting documentation, you can contest it. Alternatively, you can choose to accept the chargeback.